Talam support covers account access, launcher and update problems, connectivity, crashes, lost or duplicated items, moderation reports, and private Alpha installation.
Player support
support@talamgame.com
Accounts, launcher, gameplay, moderation, and tester access.
Security reports
security@talamgame.com
Potential vulnerabilities or exposed credentials. Review the Security page first.
Privacy requests
privacy@talamgame.com
Access, correction, deletion, and privacy questions.
What to include
- Your account username, but never your password or game-session ticket.
- A concise description of what happened and what you expected.
- Date, time, timezone, character, Location, and client version.
- Screenshots, exact error text, and relevant launcher logs with secrets removed.
Protect your account
Talam staff will never ask for your password, private key, internal service credential, authentication ticket, or remote access to your computer. Official Alpha installers are distributed only through approved channels. Do not use unofficial mirrors.
Email addresses must be configured and monitored before these channels are announced publicly. Response times are not guaranteed during restricted Alpha.